If you're using a headset (i.e., headphones with mic), the muffled noise is common if the computer's audio port is desinged for headphones alone and not for headsets. Others have on intel website reported the same problem, that the intel 4000 HD installer alerts that the computer doesn´t match the driver. Don´t recall if it did or that was another computer. are chosen they can be heard but distorted. Then right click on the device and there will be a Properties option. Installing the latest realtek driver does not change anything. There used to be surround, 5.1 and 7.1 also. If you're using a headset (i.e., headphones with mic), the muffled noise is common if the computer's audio port is desinged for headphones alone and not for headsets. Post back for our research. Kindly confirm with Acer support for compatibility of headsets. Open Control Panel, go the Sound section. This issue can be mostly caused by drivers. devices are gone, perhaps it requires a HDMI device inserted to work. Try the different ear inserts and see if one allows better sound. Hence, in the case of headset connected to headphone jack, one of the channel gets grounded and so the muffled noise is heard. Right-click the Sound icon in the System Tray and select Open Sound Settings. Then, in device manager to install the driver for Video card and audio device. Playback devices only show "Speakers". Nvidia HD audio can not be installed. Kindly check the headphone with other audio devices to check working of the headphones. As long as you do not have them set as a communications device, they should sound good. Under Input, ensure that the correct microphone is selected, then click on Device properties. Click on the Sound control panel which is usually on the top right. And if Intel Display Audio driver is uninstalled, then Playback devices will show 2 HDMI digital devices, but then Speakers become mono. I suggest you uninstall all Video card and audio drivers, and update Motherboard driver and BIOS firstly. Accordingly, the connections vary - mainly the ground or common. And if "Headset" are chosen they appear clearer, but still muffled and in mono. With mine if I put a little downward pressure the seal is better and I hear really good base.. Intel mainboard with nvidia graphics card. The driver issue can also cause the unstable performance of hardware device. It used to show more. How To Fix Microphone Sounding Muffled Or Quiet On Windows 1. This is because, headsets have 4 contact pins while headphones have 3 contact pins. 2. Aspire R7, Windows 7 - 64bit. But it doesn´t fix sound and playback through HDMI Installing the latest Intel HD 4000 graphics driver is impossible. It was possible to update Intel HD 4000 graphics driver and Intel Display Audio driver, but only by selecting find driver on computer and pick driver on a list and "have disk..." selecting .inf in folder. the connections vary - mainly the ground or common. This is because, headsets have 4 contact pins while headphones have 3 contact pins. If it doesn't work, check the event logs in Event viewer to see if there is any related recorder. 3. The sound quality of the headset depends greatly on how it seals in the ear canal. Sound, video and game controllers show: Intel Display Audio driver and Realtek High Definition Audio driver. In realtek HD Audio Manager -> speaker configuration there´s only stereo. Accordingly, Use to work, but after re-installation and later updates, it suddenly didn´t. Click the Enhancements tab and tick the Disable Sound Effects box. 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